We accept payment via Bitcoin, Zelle and Cash App. All clients paying via Bitcoin do enjoy from our %10 discount off. You place your order, make the payment for it and we will ship asap and issue you a tracking number as well.
Customer security and safety is our major priority. So we do our best to make sure that all our customers do not get into any form of problems after ordering from us. We understand that some research chemicals are not entirely legal in many countries, hence we always do 100% discreet packaging, to ensure that your orders arrive your destination without any problem.
Most often we ship our products inside toys, games (like the PS4) and TV sets to make it look clean and unsuspicious to by-pass any custom checks with ease.
We ship all orders using discreet plain packaging along with tracking numbers. Our packages doesn’t require any supplied signature upon arrival of the shipment and are track able in detail to the delivery address.
In fact, we make sure that all our products are packaged inside silver foil bags which are heat sealed to protect the contents of your order. These are doubled packaged inside an ultra strong and durable jiffy envelope or box which is then taped at both ends to avoid any unwanted or accidental opening of the parcel in the transit. We do our upmost to ensure that your package is delivered safe and sound without any damage and where necessary we may also add an extra layer of bubble wrap around your products to keep them safe. The outer packaging is plain, simple and discreet with absolutely no branding or reference to where the parcel may have been sent from. We always make sure that the correct postage has been paid and this will clearly be displayed on the front of your parcel when it arrives.
Shipping / Delivery:
In putting our customer’s requirements above all else, Ketamine Guru Online Store only works with official reliable delivery services. We offer two types of delivery for all of our products:
USA Express/Overnight Delivery Service :
Delivery time: 4-24 hours at a cost of $100.00
USA Standard Service :
Delivery time: 1-2 working days at a cost of $50.00
International Delivery Service :
Delivery time: 2- 4 working days at a cost of $100.00
Please note that the delivery time should be calculated in working days and does not include weekends and international and local holidays. If your package does not arrive within a 30 day period, you may send us an inquiry for reshipment (For Express delivery services only) or Full refunds.
For wholesale orders shipping is free of charge.
We use mostly USPS, FedEx , DHL or EMS services for the shipment of your order. Wholesale orders can take 48-72 hours or 3-5 days depending on the country. Please note these times are not guaranteed by us.
We offer full refunds where:
1.) Your package never arrived to your location (got lost during transit).
2.) You received the package and not satisfied with the quality and content.
In the event of a refund, money transfer charges shall be borne by the buyer.
Dear Customer, Ketamine Guru is a reliable pharmaceutical resource, and we are fully in control of the services that we provide.
Hence we DO guarantee the quality of products that we sell, and we DO guarantee the quality of the delivery services we use. Nevertheless, the pharmaceutical business is not without risks, and we try our utmost to protect our customers and their interests using all the possible means at our disposal.
Therefore, should you have used a trackable delivery service and received a package that does not match your order in any way, you can ask for a full refund (100%). We will refund you for asap.